Complaint Letter

PT Aneka Bintang
Jl. Arjuna Raya No.45
Jakarta
INDONESIA


18th Januari 2011


PT DAMAI SEJAHTERA
Jl. Abadi Jaya 56
Bogor
INDONESIA


Dear Sirs,

We regret to have to cormplain about late delivery of the filing cabinets ordered on 2nd Januari 2011 We did not receive them until this morning though you had guaranteed delivery within a week. It was on this understanding that we placed the other. Unfortunately, there have been similar delays on several previous occasions and their increasing frequency in recent months compels us to say that business between us cannot be continued in conditions such as these.

We have felt it is necessary to make our feelings known since we cannot give reliable delivery dates to our customers unless we count on undertaking given by our suppliers. We hope you will understand how we are placed that from now on we can rely upon punctual completion of our orders.


Yours faithfully,

Siti Nurloli Hidayat